A leading technology consultancy to the retail industry, we help clients re-invent in-store experiences by combining the beauty of shopping with the best technologies.
Our technology enables retailers to innovate their customer experience in incremental steps. We use technology expertly and wisely to help shoppers find, explore, try on, taste, enjoy and buy products in-store and online.
Work with us on your new store concept. After completing thousands of experiments, we bring unique knowledge and data on what works well in physical stores versus online. We worked with Apparel, Shoes, Jewelry, Electronics, Groceries, Home, Office and many other products.
Is your store a high-touch luxury experience or high-volume, self-service, mass-retailing? We tailor our ideas to your needs and your brand.
Using the wealth of technologies from our Technology Incubator, we quickly implement futuristic yet realistic customer expereinces. During the pilot we make small improvements daily.
The pilot usually runs from a couple of weeks to a couple of months.
During the pilot our system collects vast amounts of data, empowering your team to review and analyze the impact on sales, conversion rates and associate productivity.
Once we are satisfied with the performance of the pilot, we roll out the solution to additional stores and continue measuring results to ensure they are sustainable.
Improving digital operational excellence.
Digital technology can create dramatic changes in the efficiency and productivity in the store, including making the showroom more productive by showcasing more styles. Macy’s recently partnered with Hointer, a retail store technology platform that brings the efficiency of online eCommerce to brick-and-mortar retail, to transform the swimwear department. By automating the picking of items in the back room and bringing them to the dressing room on behalf of the customer, Macy’s and Hointer are able to move the bulk of the inventory into the stock room, thus enabling the store to showcase 60% more styles in the same physical footprint.